OUR VALUE ADDED SERVICES TO YOUR BUSINESS
Technical Support
Throughout the entire process, from design to custom production, we support customers with our technical knowledge. Part of this added value is advising on the composition of metals and alloys in perspective of the desired application.
Maintenance,Repair & Operations
The core of our MRO service is to support our customers; SLA’s covering storage of critical products allowing short lead-times, sourcing of less critical products from trusted partners only and operational excellence targets are well defined which contribute to a transparent view of overall costs.
Project Management
Your project will be supported by our dedicated staff in the order management process which includes purchase, quality assurance. 3rd party inspections, document control and logistics, and can be extended at your bespoke wish.
Sourcing & Procurement
Any request for products is supported by our knowledge of materials and suppliers. Our Group’s purchasing volume include the option of late amendments in production schedules at our production partners, supporting the eco-footprint within the supply-chain.
Warehousing
Our position as a prime stock-holder offers advantages to customers in terms of efficiency and customized solutions.
Testing & certification
Material quality is essential for many applications. Destructive and non-destructive testing are examples of full testing capabilities to detect any defects in products. Our in-house testing facility guarantees short transit time for many tests.
Tailor made production
In addition to our wide range of standard products, we also offer the possibility of customized production to meet the specific needs of the customer. If desired, products can be given extra protection in order to achieve the longest possible lifespan of the materials.
Logistic solutions
We closely monitor all activities in our Supply Chain. This enables us to assess the progress and manage them to guarantee delivery times. Shuttle services between our stock locations provides a high degree of flexibility. Where possible, we consolidate shipments to achieve efficient and sustainable transports. With our specialist knowledge, we can also support customers in the area of customs clearance.
Document control
To verify and record that our products are made and delivered according to specifications, design drawings, laws, regulations and other specific requirements, we provide full documentation and document control.
Technical Support
Throughout the entire process, from design to custom production, we support customers with our technical knowledge. Part of this added value is advising on the composition of metals and alloys in perspective of the desired application.